Customer service

Scandinavian Airlines continues to make it smoother and more time-efficient for its customers as the SAS Smart Pass will roll out across Scandinavia this fall. SAS is thereby one of the first airlines in the world to offer a mobile NFC (Near Field Communication) solution to quicker pass through the airport. The SAS Smart Pass [...]

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Southwest Airlines Launches Online Travel Guide

March 18, 2009

Image by robjtak via Flickr DALLAS, March 18 /PRNewswire-FirstCall/ — Have you ever wanted to brag to someone about a wonderful vacation you had or share an idea on a great place for a business dinner? Now, there’s a place for it! Meet Southwest Airlines’ new online travel community – Travel Guide! This multi-faceted, Customer-friendly [...]

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Southwest Airlines Adds Best Western Hotels as New Preferred Partner to the Carrier’s Frequent Flyer Program

February 25, 2009

Image via Wikipedia What do you get when you put an internationally known hotel chain, a comfy Southwest Airlines airplane, and great Customer Service together? A new Rapid Rewards partnership between Best Western Hotels and Southwest Airlines! The Rapid Rewards program has added “The World’s Largest Hotel ChainĀ®” as the newest preferred hotel partner. Members [...]

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