New Surface Management Tool Reduces Ground Delays for US Airways Customers

by Jarkko on January 24, 2012

in Airlines

US Airways has selected defense and security company Saab AB subsidiary Saab Sensis Corporation’s Aerobahn® airport surface management system for use at its three hubs located at the Charlotte-Douglas (CLT), Philadelphia (PHL) and Phoenix Sky Harbor International Airports (PHX).  Saab Sensis Aerobahn will provide US Airways with precise, real-time visibility of all ground operations with a suite of tools that improves operational efficiency, reliability and customer convenience.

“Saab Sensis Aerobahn will help us provide better service for our customers by giving us real-time insight into our ground operations,” said US Airways’ Executive Vice President and Chief Operating Officer Robert Isom.  “The bird’s-eye view of the airport surface helps our team reduce tarmac delays, ensure more on-time arrivals and departures and more effectively manage operations during inclement weather, which results in a better experience for our customers.”

“US Airways is deploying the latest features in our decade-long commitment to Aerobahn advancements, such as integrated workflow process tracking,” said Ken Kaminski, vice president and general manager of Saab Sensis. “This further positions Aerobahn as the surface management system of choice for top airports, airlines and air navigation service providers charged with proactively managing operations on the surface for improved customer experience and operational cost savings.”

Saab Sensis Aerobahn is the most widely deployed airport surface management system in the industry, and combines airside operational information and airline host information such as planned arrival and departure gates, and passenger/bag connection information to proactively manage flight departures to minimize passenger and bag misconnects and to maximize on-time operational performance.  All events are recorded for future playback to identify trends and develop new procedures that mitigate delays or similar events in the future.

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