Finnair flights’ medical emergency service extended worldwide

The 24-hour medical service to address possible cases of illness on Finnair
flights has been extended to cover the company’s domestic and European flights. On Finnair’s Leisure flights and long-haul network the service has been
provided by the US company MedAire. Now an agreement has been reached with EMA
Group Oy to provide a corresponding service for Finnair’s European and domestic
traffic. With the aid of the medical emergency centres, Finnair’s aircraft now have
expert assistance available 24 hours a day for all cases of illness that occur
on flights. “Several dozen serious cases of illness happen on Finnair flights each year.
Handling them is always a challenge in which, in addition to the illness
itself, we have to assess the need for a possible unscheduled landing as well
as land transportation and the arrangement of appropriate follow-up care for
the patient. Expert organisations help Finnair to make our passengers’ flights
as safe as possible, even in the event of an illness,” says Finnair’s Senior
Flight Physician Olavi Hämäläinen. On all Finnair flights there is a ‘doctor’s bag’ containing the most important
first-aid medicines. Finnair long-haul traffic aircraft also have
defibrillators – devices designed to deliver an electrical shock to the heart -
which are an effective aid in correcting sudden ventricular fibrillation, which
leads to death if left untreated.

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